Robotics & Automation

Technology is only as good as the experience it enables.

Delivering exceptional end-to-end customer experiences while increasing the value of your products and services. At DEP we offer in-house end of arm robot design, build and repair.  Paired with concept and design of the assembly cell providing insights and unlocking operational improvements to solving complex production questions.

Resolving Growing User Support Demands

For a global software provider, we supplied the people and skills to handle lower-priority application support requests among its roughly 7,000 end users around the world. Our client accomplished this by establishing an SLA guaranteed to resolve 90% of support issues within seven days, thanks to planning and reporting tool that helps IT service managers cross-train team members and generate reports.